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Frequently Asked Questions

Shipping & Returns

  • All products on vojdstudios.com are bespoke, i.e. they are made to order.
    Shipping times therefore vary between 2 and 6 weeks, depending on the materials of the product ordered.

    Nylon: 2-3 Weeks
    Silver: 3-6 Weeks
  • After entering the delivery address, the applicable prices and shipping costs will be displayed in the basket and in the order summary.
  • The prices shown are retail prices in Euro including German VAT.
  • Delivery is not possible to post office boxes.
  • You may withdraw from your contract in writing (i.e. letter, fax, email) within a period of two weeks without stating any reasons. The deadline begins after receipt of this Policy Guidance in writing, but not before the goods have been received by the addressee and not before fulfilment of our information obligations.
  • In any case the return of goods will be at the costs of VOJD Studios. The return of goods or the notice of cancellation has to be sent to:

VOJD Studios
Weserstr. 211
12047 Berlin
Germany
info@vojdstudios.com

Payment

Payment can be made by Credit Card or PayPal, thus so:

  • Credit Card

The amount due will be charged on the customer’s credit card upon completion of the order.

  • PayPal 

The customer pays the invoice amount on the online provider PayPal. The customer has to be registered there or to register there in order to legitimize his account login and payment instruction. The customer will receive additional information during the ordering procedure.

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